A Letter to Buyers Dear Buyers, Welcome to Hennessy Store! Hennessy Store sells products of BXT, which is one of the most famous bicycle companies in China, specializing inmanufacturingandexportingbicycleparts and accessories. We are always committed to offer our customers satisfactoryproducts, fast delivery and perfectafter-sales service. Now we are expanding our foreign market in retail market. Buy direct from factory and cut out the middleman will surely let you get high-quality goods at the lowest price! Thanks for your support! Hope you enjoy your shopping here! Best Regards. HENNESSY STORE 29erMountainSuspensionBike Details Material：T800 Full Carbon Fiber Frame：BXT Carbon MTB Suspension Frame 29er T800 Front fork：BXT AluminumAlloy Suspension MTB Fork Handlebar：Carbon Handlebar 660mm Stem szie：90mm Frame size：S/M/L/XL Bike Tire：29er*2.1 Brake system：Disc Brake Saddle：Comfortable Soft Saddle Pedal：Aluminum Alloy Anti-slip Pedals Bike Rim：Aluminum CNC 6106 Shifter lever：1*11 11S Shifter Lever Rear derailleur：1*11 11S Rear Derailleur Crankset：1*11 11S Crankset 36T Cassette Sprocket：1*11 11S Cassette Sprocket 42T Bike Brake：Shimano MT200 Oil Brake Flower drum：120 Niose 4 Bearing Disc Brake 142*12mm Spokes：Stainless Steel Spoks Front 28H Rear 28H DNM full shock absorber travel：165*38mm*22mm 1) Competitive Factory Price! No Agent Fees! BXT Technology Co., Ltd is the manufacturer of carbon bicycles and related products. We sell goods from factory directly instead of through brokersandintermediaries. No agent fees, best price! 2) Brand Product! Our factory has been devoted to build our own brand "BXT". With advanced equipments and a group of qualified technical force, we are able to develop new and excellent products. We firmly believe products with competitive price will also help us to win more market share. 3) Strict Quality Assurance ! From material control to finished products assembly, strict and scientific quality management system has been set up to ensure that products are of high quality. A 2-year warranty is guaranteed. 4) Fast Delivery ! All the items can be supplied from stock and packaged immediately. Besides, weare well connectedwith theexpresscompanies. Attention !!! Before Signing for express delivery, please do open the package and check whether the items are damaged during the transport. If yes, please do refuse to sign for the parcel, the courier will send back the package to our company. 1. The products are sent by AliExpress Premium Shippingor EMS. 2.TIPS: The arrival time is influenced by the customs clearance time and other force majeurecircumstances. If buyers haven’t received the goods for a long time, please contact the customs or local post office first. The goods quality will be checked before shipment. If there are any unexpected problems, we hope buyers can solve the problems with us through the following ways: 1. If there is a quality problem, buyer can submit complaint within 15days after receiving the goods. Buyer must provide photos or videos or other evidences. 2. Buyers need to take full responsibility for damagecaused byman-madefactors. 3. Solution of Defective Product:buyer returns the goods to us and responsible for the return shipping costs; after we receive the goods, we will send buyer a new product and pay for the resend shipping cost. Paying tax is the duty of every citizen, so buyers need to be responsible for all the taxes needed in their countries. If buyers refuse to receive the goods because of tax problem, buyers need to pay for the return fees. 1.Customer satisfaction is what we chase all the time. To improve our service, your customer feedback is very important to us. We appreciate and expect for your feedback. 2.If you are satisfied with our items, please leave us a positive feedback. We will also leave a positive feedback to you later. 3.If possible, please contact us before leaving any negative feedback. We will deal every problem with you immediately. We work 6 Days a week at 9:00am - 21:00am from Monday - Saturday Beijing Time.
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